Three mobile trends that are changing learner expectations

By Duncan Barrett

LG8_ident_300pxLast year we passed an important milestone. In 2015, more people accessed the internet through mobile devices than through desktop, laptop and other connected services combined. These are US figures for mobile trends, but the global picture is not much different – and what this tells us is that we are now beyond asking whether mobile is important. We know it’s important.

The more critical question for organisations is how to deal with this new situation – how they optimise the products and services they offer to meet the new expectations this rapid and enthusiastic adoption of mobile technology has produced among consumers.

And for ‘consumers’, read ‘learners’. Remember, learners are consumers too (they don’t automatically morph into some different type of lifeform when they slip on a corporate lanyard). Learners whose expectations are changing.

The expectation is they will be able to do everything they want to do online irrespective of their location, or the device they are using. And when it comes to content engagement, the giants of technology such as Facebook and Google have shaped expectations that make them more intolerant than ever of a poor user experience.

The result is, we are seeing behavioural and technological shifts that will have an increasing impact, going forward, on how and when an employee’s learning and development takes place.

So, to get more specific, what are the three key mobile trends that are shaping the way learners expect to interact with content?

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New Lumesse hire drives omnichannel future

By John Helmer

Graphic showing new global hire for Lumesse LearningWe’re really pleased to announce the appointment of Duncan Barrett as Global Head of Product. He will report to Andrea Miles, General Manager of Lumesse Learning, with a remit to strengthen the division’s competitive product position and ensure that sales, marketing, research and product management have a fully integrated approach and strategic go-to-market plan. The ubiquity of mobile devices in the enterprise and growth of BYOD schemes and more self-directed learners means that learning platforms now have to embrace a learner-centric, multi-device future, with increased focus on the learner experience.

Duncan BarrettDuncan Barrett brings a strong background in SaaS, digital, mobile and content with experience spanning B2C, B2B and educational markets, including stints at the BBC and Cambridge Assessment. With full responsibility for product roadmaps, he will steer the destiny of the division’s SaaS products, content authoring platform CourseBuilder and learning platform Learning Gateway.

Andrea Miles, General Manager, Lumesse Learning, said: ‘We are delighted to have Duncan on board at an exciting time for our product portfolio. This is the year of the omnichannel for us, with content authoring, access and learner management now addressing all digital devices and channels – reflecting the changing behaviour of learners and the business needs of our clients’ organisations. His experience and background are a perfect fit with this vision, and I look forward to working with him.’


Lumesse Learning switches on new social channel

By Harriet Croxton

Having had Vimeo as the home to our video content for many years we are turning on an additional channel to give our audience wider access to our video content.

We recognise we’ve a long way to go before we reach the dizzy heights of YouTubers like PewDiePie and the Smosh boys and we apologise for the lack of cute kittens – however  for those of you interested in the latest news, thoughts, tricks and hacks from one of the leading learning and development vendors, it has everything you could wish for.

Our new channel can be found here and on it you’ll find:-

  • Insight videos: The latest thought leadership insights from industry leaders and the Lumesse Learning team
  • Lumesse Showreels: Showcasing Lumesse’s learning products and services
  • Webinars: Recordings of our webinars on products and thought leadership discussions

To give you a taster of what’s on offer take a look at our video on our Bespoke Learning Development. With over 10 years’ experience in creating award-winning learning content this offers a snapshot of some of the projects we’ve worked on for corporate and  public sector organisations worldwide.

And to make up for the lack of kitten videos, irrelevant cute kitten picture coming up.

Cute Kitten

Subscribe today!  Or the kitten gets it!


Flash conversion to HTML5 gains urgency for learning content

By John Helmer

graphic illustrating Flash conversion to HTML5 - superhero business man arrests declining arrow The long slow death of Flash could be entering a terminal phase – with big implications for any organisation that has large amounts of learning content developed in Flash.

Concerns have grown about serious security vulnerabilities in Flash (a patch released in March addressed 23 separate security bugs). Meanwhile, major video platforms such as YouTube, Daily Motion and BBC have either migrated to HTML5 already or are in the process of doing so. Now Google has announced that it will phase out full support for Flash in its Chrome browser by the end of 2016, seen by many as sounding the death knell. Other browsers, too, are following suit.

This raises the worry that Flash might be supported by Adobe going forward with less than 100% enthusiasm and energy – making security worries all the more intense when it comes to legacy content.

Of course, publicly, Adobe is committed to not leaving its past users high and dry: ‘the responsible thing for Adobe to do is to continue to support Flash with updates and fixes, as we help the industry transition,’ it told Fortune. However, the company’s statements leave no doubt as to where the future lies: ‘Looking ahead, we encourage content creators to build with new web standards.’ Meaning, principally, HTML5. Renaming its web animation software from Adobe Flash Professional to Adobe Animate CC was seen as yet another step in the company’s distancing itself from the Flash brand.

So where does this leave organisations with hours and hours of learning content developed in Flash – content that might be in daily use around the organisation, but which could increasingly become the source of business-critical security risks?

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