Meet the Team

When learning experts work together, learners work better.

Andrea Miles – Director of Content


Andrea is passionate about providing a fantastic learning experience to our clients. With a background in sales and design, Andrea has helped establish Lumesse as one the world’s leading learning providers and continues to nurture its growth today.

Jenna Larkham – UK Production Manager


Managing the day-to-day operations of the production team, Jenna has a background in project management and 10 years’ experience working in the e-learning industry. Jenna ensures the team are providing our customers with the best experience possible while bringing a bit of Kiwi-culture to the office, originally hailing from New Zealand.

Carole Bower – Head of Learning Solutions


Carole is our e-learning guru. With over 20 years’ experience in the industry, including two terms as an eLN (eLearning Network) Board member and 15 years as a senior partner in her own business, there’s very little Carole doesn’t know about creating great e-learning programmes. With a background in instructional design, Carole has significant experience of both designing and managing the development of learning solutions.

Kristan Akerman – Graphics Lead


Kristan heads up the graphics team, bringing life to our courses through imagery and intelligent design. With over 30 years’ experience working with large brands, Kristan is the natural choice to be ‘Brand Guardian’ for all of our clients’ brands. He has previously worked in advertising, exhibitions and web design, and when he’s not getting creative with the Lumesse team he can be found working on and exhibiting his own digital artwork.

Carl Crisostomo – Head of Sales – Learning


Carl leads the learning sales team. He has over 10 years’ experience in account management in e-learning and is a co-founder of Absolutely Training. Carl looks after some of the company’s largest accounts.

Lucy Welland – Marketing Manager – Learning


A Chartered Marketer with 10 years’ marketing experience in the e-learning industry. Lucy is all things marketing at Lumesse Learning. From strategy to webinars, campaigns to exhibitions, along with facilitating the sales team, Lucy is passionate about delivering high-end marketing activities.