Category Archives: Learning strategy

Meet your new co-worker: a ‘cobot’

By Adriana Hamacher

Screeching, scary headlines along the lines of “Robots are taking our jobs!” mask a real trend that is emerging: collaborative robots, AKA cobots, which augment, rather than remove, human labour. Compact and highly-flexible, cobots are designed to work safely alongside humans, as opposed to behind a barrier or inside a cage. They are among the fastest growing segments in the robotics market and global sales are expected to reach $3.3 billion in just five years, according to one estimate. So we’ll be seeing a lot more of them very soon.

So what are the implications for the humans who have to learn how to work with these cobots? Continue reading


An aligned content development strategy

By Mark Probert

I am sure this may well ring true for many of you reading as it’s an issue I am seeing with some customers I work with. These customers have all invested heavily in a varied and effective learning catalogue but have done this in quite a detached and unstructured way. This has resulted in the following challenges: Continue reading


Lumesse client SABMiller wins top award for blended learning campaign

By John Helmer

Awards logo Personnel Today Overall WinnerOur joy was unconfined this week as one of our clients picked up the ‘prize of prizes’ at this year’s Personal Today Awards for a blended learning programme in which the Lumesse Learning team played a key role, creating bespoke elearning content using our CourseBuilder authoring tool.

At the Grosvenor House Hotel in London’s Park Lane, SABMiller won first the Award for Excellence in Learning and Development, and then was named ‘best of the best’ overall winner.

Lumesse Learning was the lead digital development partner on the winning programme, known as PRGM, an ambitious learning and development initiative that helped to improve profitable growth. PRGM has delivered more than $33 million in incremental profits since it launched.

The brewing company, which produces iconic beer brands and has recently been acquired by AB InBev, beat 900 other submissions and the winners from 20 other categories to receive the coveted Overall Winner Award.

SABMiller and Lumesse people at Personnel Today Awards Ceremony

 


11 ways to empower the self-directed learner

By John Helmer

Graphic ident for research report Me Time: Empowering the Self-Directed Learner Recently our Head of Transformation, Rachel Cook, contributed a piece to this blog about how changes in the pattern of employment are shaking up the employer/employee relationship. One of the most interesting aspects of Rachel’s work for us was how these changes ­– momentous enough to get analysts talking in terms of a ‘fourth industrial revolution’ – are highlighting the phenomenon of the self-directed learner.

Aware that this is a source of much debate for the learning and development clients we work with, and in many cases a pain point, we wanted to know more.

We reached out to our research partners, Towards Maturity, for help in investigating this phenomenon, and commissioned a report written by Peter Williams, editor of e.learning age entitled Me Time: Empowering the Self-Directed Learner that you can download for free. The findings were fascinating. Continue reading


The uberisation of work

By Rachel Cook

uberisationChanges in the pattern of employment will have a significant impact on learning, recent research indicates. In many cases these effects are being felt already. L&D professionals need to make preparations now, so as not to be caught on the back foot.

Seismic changes are shaking the world of work. A shift is seen in the relationship between organisations and the people who work for them, typified by the disruption wrought in the transportation industry by Uber. Uber, a ride sharing app enabled by GPS and mobile technology, is now starting to dominate the US business travel market. According to the Economist and Certify, in the first quarter of 2016, Uber and Lyft accounted for 46% of business ‘ground transportation’ trips in America. Traditional competitors (notably, taxi firms) have been displaced with surprising speed. It is not just the technology that is causing this market disruption, but the business model used by the company. Uber has a permanent employee base which represents its core beliefs and practices but also a huge flexible component. Continue reading


L&D skills gaps the chief barrier to progress in learning analytics

By John Helmer

Graphic to illustrate Learning Analytics theme with graphs, etc. in a thought bubbleCapability gaps, and a historical culture of not evaluating training, are seen as major barriers to success in learning analytics for L&D. Learning analytics offers L&D a wealth of new opportunities it was found, but our Think Tank delegates identified nine key challenge areas.

Lumesse Think Tank events are held with an invited group of L&D leaders, who discuss issues in learning under Chatham House rules. Contributing to this debate were delegates from the worlds of finance, logistics, FMCG, mining, pharmaceuticals, professional services and commodities trading.

Download a highlights report of the whole discussion.

And for a deep dive into the section on challenges, read on as we address the following question:

Where are the biggest challenges/barriers for L&D in learning analytics?

Continue reading


Learning analytics: 8 opportunities for L&D

By John Helmer

Graphic to illustrate Learning Analytics theme with graphs, etc. in a thought bubbleLearning analytics offers L&D a wealth of new opportunities to increase the effectiveness of training and to be better aligned with organisational goals in today’s data-driven business environment. Our Think Tank delegates identified eight key opportunity areas.

Lumesse Think Tank events are held with an invited group of L&D leaders, who discuss issues in learning under Chatham House rules. Contributing to this debate were delegates from the worlds of finance, logistics, FMCG, mining, pharmaceuticals, professional services and commodities trading.

Download a highlights report of the whole discussion.

And for a deep dive into the section on opportunities, read on as we address the following question:

Where are the biggest opportunities for L&D in learning analytics?

Continue reading


The challenge of mobile learning content

By John Helmer

Illustration of happy learners using mobile learningResearch from Towards Maturity shows that two out of three learners find accessing mobile learning essential or very useful, and 57% like to be able to access learning on the go.

Meanwhile in the US, where 50% of the US workforce holds a job that is compatible with at least partial telework and approximately 20-25% of the workforce teleworks at some frequency (according to GlobalWorkplaceAnalytics.com) learning solutions that support mobile learning are increasingly being seen as essential.

67% of organisations in the Towards Maturity sample now offer mobile learning in some form, but many struggle with getting the right content in place for this channel.

The options can seem bewildering. Should you build or buy for a start?

Then, if you’ve decided to buy off the shelf e-learning content, where can you find mobile content that really works on mobile devices?

On the other hand, if you’ve decided to build your own, what are the important design principles you should follow – and which is the best content authoring tool to use?

Because we know these are troublesome issues for many of our regular readers, we recently put together a webinar that brought together the key experts within Lumesse Learning on mobile content. Between them they span the key fields of knowledge about

  • OTS content for mobile
  • Learning design for mobile
  • Technology for mobile authoring

To watch a recording of this lively roundtable session  – click the link below.

Webinar: Mobile learning content. How to get it, how to build it ­– and how to make it fabulous


Learning analytics in the age of big data

By John Helmer

Graphic to illustrate Learning Analytics theme with graphs, etc. in a thought bubble What we can’t measure, we can’t manage, according to the business cliché. And suddenly, it seems we are able to measure a lot more than we could before: there has been an explosion in new data sources. So is this making businesses more manageable? It’s certainly having effects – in all parts of the enterprise, including learning. Learning analytics is becoming increasingly important for L&D. But do they know how to use the new learning analytics effectively?

Our latest Think Tank takes this as a subject, with a specific focus on how we can deploy actionable insights and analytics from data to fine-tune learning programmes.

As an introduction to the blog posts and reports that will come out of the Think Tank in the weeks and months to come, let’s take a look at this new data hoard, and the kinds of structured and unstructured data that are available to learning departments.

Highlights Report from the Think Tank is now available here 

Continue reading


Three mobile trends that are changing learner expectations

By Duncan Barrett

LG8_ident_300pxLast year we passed an important milestone. In 2015, more people accessed the internet through mobile devices than through desktop, laptop and other connected services combined. These are US figures for mobile trends, but the global picture is not much different – and what this tells us is that we are now beyond asking whether mobile is important. We know it’s important.

The more critical question for organisations is how to deal with this new situation – how they optimise the products and services they offer to meet the new expectations this rapid and enthusiastic adoption of mobile technology has produced among consumers.

And for ‘consumers’, read ‘learners’. Remember, learners are consumers too (they don’t automatically morph into some different type of lifeform when they slip on a corporate lanyard). Learners whose expectations are changing.

The expectation is they will be able to do everything they want to do online irrespective of their location, or the device they are using. And when it comes to content engagement, the giants of technology such as Facebook and Google have shaped expectations that make them more intolerant than ever of a poor user experience.

The result is, we are seeing behavioural and technological shifts that will have an increasing impact, going forward, on how and when an employee’s learning and development takes place.

So, to get more specific, what are the three key mobile trends that are shaping the way learners expect to interact with content?

Continue reading